Our capabilities
We attribute our long-term success to our unbeatable capabilities in customer service and relationships with principal partners and retailers. Our logistics and operations competencies are unparalleled, as is our technical rigour.
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5 capital city
distribution
centres -
Importing from 30
international
ports in 25 countries -
Supplying to
any region
in Australia -
Networks reach
any supermarket
in Australia -
Over 400 SKUs
in major
supermarkets -
3000 containers
per year -
2100 deliveries
per week -
2600 invoices
per week
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Biscuits
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Cheese
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Chilled
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Confectionery
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Dried Fruits
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Health Food
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Noodles
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Sauces & Dressings
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Soups & Stock
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Tea & Coffee
Our Areas of Expertise
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Full National Coverage
We are one of the largest distribution companies in Australia with national coverage that spans all states and territories. Over 5,000 retail outlets are serviced across all channels: major grocery stores, distributors, independent supermarkets, fruit and vegetable specialists, delis, department stores, discounters and gourmet retail outlets.
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Customer Service
Our customers are supported by national and regional sales teams who assist in all aspects of category management and product merchandising - including the development and implementation of strategic customer accounts and joint business planning. We support customers with price and promotional analysis, as well as range and grading recommendations to maximise the availability and visibility of products. In a recent survey, we were ranked fourth best sales team in Australia.
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Business development and procurement
Our strategic category and brand planning process has been proven to generate outstanding returns and we have a track record of delivering on financial and market-share targets. Diversified experience in consumer goods markets, in Australia and overseas, gives us a thorough understanding of consumer trends and insights in the retailer landscape.
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Logistics and operations
With 70 employees, five warehouses and 35,000 pallet spaces across Australia, our integrated supply chain network supports great customer service, growth and innovation. Through our direct-to-store capability we service independent stores, with chilled, frozen and ambient storage ensuring safe delivery.
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Technical
Our technical team has over 30 years expertise in a range of compliance matters including biosecurity, quality assurance, and quarantine. We have representation on government committees, associations and arrangements with various departments. All this allows us to manage our own compliance and offer expertise to our supplier base.